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Home / Paying by Interac e-Transfer

Paying by Interac e-Transfer

Bank-to-bank, instant, and standard for Canadian wholesale. Here is exactly how payment works, from checkout to same-day dispatch.

Every Pep Depot order is paid by Interac e-Transfer, the same bank-to-bank transfer Canadians use every day. No card processors, no third parties handling your payment details, no card fees baked into pricing. If you have ever sent an e-Transfer, you already know how to pay.

How Do I Pay for My Order?

1

Place Your Order

Check out normally. Your confirmation page and confirmation email both contain the exact payment details: the e-Transfer address, your order total, and your order number.

2

Send the e-Transfer From Your Bank

In your banking app, send an Interac e-Transfer to the address shown on your confirmation, for your exact order total. Put your order number in the transfer message so payment matches to your order instantly.

3

We Match Payment to Your Order

Auto-deposit is enabled, so no security question is needed and the transfer completes on its own. Once payment lands, your order moves to processing and you receive an email update.

4

Same-Day Dispatch by Noon PT

Payments received before 12:00 PM (noon) PT ship the same business day. After noon, next business day. Tracking details land in your inbox. Full timelines on Freight & Delivery.

The One Rule That Matters Always include your order number in the e-Transfer message. It is how your payment matches to your order automatically. A transfer without it can take longer to reconcile and delays your dispatch.

Why e-Transfer Instead of Credit Cards?

  • Direct and secure: bank-to-bank through Interac, protected by your own bank's authentication. Your payment details never touch our servers.
  • No processor markup: card processing fees run 3% or more; wholesale margins are tight, and skipping them keeps kit pricing at trade level.
  • Standard for the industry: Canadian wholesale suppliers run on e-Transfer. It is fast, final, and reliable.

How Long Does Payment Take to Arrive?

Most e-Transfers arrive within minutes. Bank-side security reviews occasionally hold a transfer for up to 30 minutes, and first-time transfers to a new recipient can take slightly longer at some banks. If your order has not moved to processing within an hour of sending, message us on WhatsApp with your order number.

What Are the e-Transfer Limits?

Most Canadian banks allow $3,000 per day by default, and many allow more. For larger orders that exceed your daily limit, two options: raise your limit in your banking app, or split payment across two days. Message us before ordering and we will hold dispatch until both transfers land.

What If I Sent the Wrong Amount?

Underpaid: send a second transfer for the difference, same order number in the message. Overpaid: message us; we refund the difference by e-Transfer or credit it to your next order, your choice. Orders dispatch once the full total is received.

Is My Order Confirmed Before I Pay?

Your order is reserved when placed and confirmed when paid. Unpaid orders are held for 24 hours; after that stock is released and the order is cancelled automatically. If you need more time, message us and we will extend the hold.

Quick Reference

Payment at a Glance

  • Method: Interac e-Transfer only
  • Details delivered: on your confirmation page and email, per order
  • Transfer message: your order number, always
  • Auto-deposit: enabled, no security question needed
  • Dispatch cutoff: paid by noon PT ships same business day
  • Unpaid orders: held 24 hours, then cancelled
  • Typical bank limit: $3,000/day, larger orders can split across days
  • Wrong amount: top up or get refunded, dispatch on full payment

All products sold by Pep Depot are for laboratory research use only. Not for human or veterinary use.

Payment Question?

Transfer not landing, limit issues, split payments: message us with your order number and we will sort it fast.