Home / Paying by Interac e-Transfer
Bank-to-bank, instant, and standard for Canadian wholesale. Here is exactly how payment works, from checkout to same-day dispatch.
Every Pep Depot order is paid by Interac e-Transfer, the same bank-to-bank transfer Canadians use every day. No card processors, no third parties handling your payment details, no card fees baked into pricing. If you have ever sent an e-Transfer, you already know how to pay.
Check out normally. Your confirmation page and confirmation email both contain the exact payment details: the e-Transfer address, your order total, and your order number.
In your banking app, send an Interac e-Transfer to the address shown on your confirmation, for your exact order total. Put your order number in the transfer message so payment matches to your order instantly.
Auto-deposit is enabled, so no security question is needed and the transfer completes on its own. Once payment lands, your order moves to processing and you receive an email update.
Payments received before 12:00 PM (noon) PT ship the same business day. After noon, next business day. Tracking details land in your inbox. Full timelines on Freight & Delivery.
Most e-Transfers arrive within minutes. Bank-side security reviews occasionally hold a transfer for up to 30 minutes, and first-time transfers to a new recipient can take slightly longer at some banks. If your order has not moved to processing within an hour of sending, message us on WhatsApp with your order number.
Most Canadian banks allow $3,000 per day by default, and many allow more. For larger orders that exceed your daily limit, two options: raise your limit in your banking app, or split payment across two days. Message us before ordering and we will hold dispatch until both transfers land.
Underpaid: send a second transfer for the difference, same order number in the message. Overpaid: message us; we refund the difference by e-Transfer or credit it to your next order, your choice. Orders dispatch once the full total is received.
Your order is reserved when placed and confirmed when paid. Unpaid orders are held for 24 hours; after that stock is released and the order is cancelled automatically. If you need more time, message us and we will extend the hold.
All products sold by Pep Depot are for laboratory research use only. Not for human or veterinary use.
Transfer not landing, limit issues, split payments: message us with your order number and we will sort it fast.